Covid-19 Updated Policies and Procedures

Covid-19 Updated Appointment Policies and Procedures

The following Covid-19 updated policies and procedures should be read in conjunction with my general policies and procedures. You can find my general policies and procedures, alongside my privacy policy and other legal notices by clicking here.

Thank you for considering a visit to Lucky Sixpence Bridal.

To remain Covid-secure, and as a ‘clinically extremely vulnerable’ person, I have put in place some new policies and procedures for bridal appointments. 

The following procedures are in line with current government guidelines, take into account my own personal circumstances, and also ensure your experience at Lucky Sixpence Bridal is as special as it always has been, while keeping us all safe. 

I would like to thank you in advance for your understanding of the changes I have made.

These guidelines will be adapted and changed, as required, in accordance with government guidelines. Please keep checking back to see whether anything has changed. 

The footfall through Lucky Sixpence Bridal is very low in comparison to a high street store making social distancing easier to manage, I also limit the number of appointments I book thus reducing the number of people who attend.

My updated Covid-19 Policies and Procedures:

What you need to know – before your appointment

As before, I will operate on an appointment-only basis.

Anyone with Covid-19 symptoms, who have tested positive, or have been in contact with someone who has, should postpone their appointment. Any visitor appearing to be displaying symptoms will be asked to leave for their own safety as well as others.

Any dresses or accessories tried on and all surfaces and touchpoints will be thoroughly cleaned between appointments.

To enable social distancing, numbers will be limited to the bride plus ONE ADULT guest only for each appointment. Please note, no exception will be made to this and no additional guests, babies, or children will be admitted.

Your guest, if you bring one, should be someone who lives with you, or who is part of your support bubble, as per the Tier 2 government-set rules.

Free Wi-Fi is available should you wish to involve others who cannot attend in person by virtually interacting with them.

Before your appointment, you are encouraged to view all dresses on my website and obtain accurate measurements of your bust, waist, and hips (in inches) so you know which dresses are in your size.  (Feel free to choose dresses that are up to 3″ bigger as in most cases they can be altered to fit).

Following your request for an appointment, I will contact you via email to introduce myself (or phone, if you prefer). We can have a chat about the style of dress you are looking for, and whether there are any particular dresses you are keen to try on.  These dresses will be made available to you when you arrive, and we will use them as a starting point. You are very welcome to try other dresses on if time allows.

Only two appointments will be booked each day to allow enough time to sanitise any dresses tried on between appointments.  

Please only book an in-person appointment if you are ready to purchase your gown to reduce the number of visits.

What you need to know – during your appointment

Hand sanitiser is available for your use. Please sanitise your hands on arrival and before leaving, as well as throughout your appointment.

Following the government’s updated guidance, I will be wearing a face-covering throughout your appointment. Face coverings will also need to be worn by yourself and your guest. Disposable face masks are available for your use or feel free to bring your own.  Please take this with you at the end of your appointment and dispose of it at home.  All of my gowns are displayed in clear dress bags which can be easily cleaned between appointments; therefore, gloves do not need to be worn, but you may bring/wear your own if you wish.

Please maintain a 2-metre distance within the building wherever possible.

Unfortunately, no drinks will be offered at this time. You are very welcome to bring your own in a non-spill container/bottle. Also, except for exceptional circumstances, the toilet will also remain closed, as it is located inside my home.

If possible, please ask your guest to help you with getting into any dresses.  If they are unable to help you then I will assist you, time in the fitting room will be kept as short as possible to help limit close contact and I will be standing behind you the whole time. I will socially distance myself from you as much as possible throughout the rest of your appointment.

I would be grateful if you could please ask your guest to remain seated when they are not helping you into a dress to enable easier movement around the building, thank you. 

Thank you once again for taking these changes on-board.

I understand that they may feel quite restrictive but they are there to protect us. I promise you that I will endeavour to make your dress shopping experience as special as I possibly can.

If you’re happy with all of these, then please click here to make an appointment.  I look forward to helping you find your perfect gown!

Many thanks, Vicky x